Viable
AI-powered customer feedback analysis
4.1Industry consensus
Paid Viable Founded 2020 www.askviable.com
About Viable
Viable uses AI to analyze customer feedback from surveys, reviews, and support tickets. It surfaces actionable product insights and sentiment trends.
Key Features
Feedback analysis
Sentiment detection
Theme extraction
Trend tracking
Natural language queries
Data integrations
Pros
- Great at surfacing insights
- Easy setup
- Natural language queries
- Saves hours
Cons
- Expensive for small companies
- Needs data volume
- Limited customization
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